How to accompany, listen to, and support a person in distress?
What are the keys to accompany, listen to, and support a person in distress in a professional setting?
Podcast
 Have you identified a person in distress within your team and you do not know how to react and take care of them?
In this new episode, Anne-Véronique Herter will give us the keys to accompany, listen to and support a person in distress in a professional setting.
On the program :
Who to turn to when you are suffering? How to help and act when someone is suffering? What are the best management practices? And the practices to avoid? The art of empathy and reformulation How to manage the “contamination” of suffering to the rest of the team? Why and how to be attentive to changes within the company? How to free speech?
Our expert
After twenty years of experience in marketing and the release of two novels in 2014 and 2017, Anne-Véronique Herter published a documented story in 2018 : “Le Cri du corps, harcèlement moral au travail, mécanismes, causes et conséquences” by Éditions Michalon.
With a University Diploma in psychosocial prevention and quality of life management at work (University of Cergy-Pontoise) and a certification as a labor mediator, she participates in numerous conferences, trade fairs and round tables on issues of health at work and prevention of psychosocial risks. She currently works at Crise-Up as Head Management of Sensitive Human Situations and Prevention of Psychosocial Risks. Her job consists of supporting companies in their requests for mediation, investigations for presumption of moral or sexual harassment, diagnosis, but also by training their employees on the subjects of health at work.
Her objective is to contribute to putting people back at the heart of ambitions.
Welcome aboard!Â
