LEARNING OBJECTIVES :
- Assign the right tasks to the right people
- Free up time and develop trust
- Help employees gain independence
SKILLS ADDRESSED :
- Assess the qualities required for a task
- Distinguish between what can and cannot be delegated
- Detect emerging skills
- Describe a task, how it should be implemented and monitored
- Consider motivational factors and doubts
ASSESSMENT AND TRACKING :
- Support from a qualified instructor
- Individualised debriefing
- Attendance register
- Certificate of completion
- Satisfaction questionnaire
BENEFITS :
- Participative and operational
- Augmented by two serious game
