Feedback, a key to team motivation !
Using feedback wisely is an essential skill in any manager’s toolbox.
An employee who receives regular feedback is an active member of the team, who understands where to direct his or her efforts, and who gives meaning to his or her work.
Sincere, consistent feedback requires interpersonal skills that need to be worked on: that’s precisely the aim of this webinar!
This webinar will enable managers to :
- Recognize and value their colleagues with positive feedback
- Encourage virtuous change with corrective feedback
- Empower your team in terms of expected attitudes
LEARNING OBJECTIVES
- Express positive feedback with sincerity
- Avoid errors (tone, precision, listening skills)
- Assertive and factual reframing
- Use the right communication techniques
- Remain solution-oriented with the DESC method
TEACHING METHODS
- 1 webinar
- A presentation integrating the mapping of the company’s internal needs and the framework provided by the customer
- Printable tool sheets
TECHNICAL RESOURCES AND FOLLOW-UP
- Choice of video tools : GoToWebinar, Teams, Zoom, etc.
- Coaching by a qualified trainer
- 30-minute Q&A at the end of the session
- Satisfaction questionnaire
