Training on how to better manage new situations and the emotions that flow from transformations and communicate using the right words.
LEARNING OBJECTIVES
- Identify the different levels of resistance to change
- Tailor what you say to the person and deal with the points of resistance
- Understand and identify the main demotivation factors
- Apply the right levers to motivate an employee
BENEFITS
- A method to identify the three levels of resistance to change
- An immersive approach with interactive practical scenarios
- Comparison of motivational factors
