Giving constructive feedbacks
Schedule training Using feedback intelligently is an essential skill in a manager’s toolkit. LEARNING OBJECTIVES Recognise and reward employees with positive feedback Encourage correct behaviour with corrective feedback Make teams accountable for the behaviour expected SKILLS ADDRESSED Express positive, sincere feedback Avoid errors in tone, precision and listening Carry out effective and factual discipline Use […]
Delegating to develop skills
Schedule training LEARNING OBJECTIVES : Assign the right tasks to the right people Free up time and develop trust Help employees gain independence SKILLS ADDRESSED : Assess the qualities required for a task Distinguish between what can and cannot be delegated Detect emerging skills Describe a task, how it should be implemented and monitored Consider […]
Anticipating and managing conflicts
Ask for a demo Learn how to de-escalate a conflict when tempers rise ! This entertaining, practical training shows how you can stand firm without giving way to anger, no longer fear conflict and deal with the issues that need to be resolved. LEARNING OBJECTIVES : Communicate without resorting to violence Develop listening skills and […]
Conducting a performance review
Schedule training This training takes a contemporary look at the performance review. LEARNING OBJECTIVES : Refresh interview techniques as a useful management tool Fully understand the structure of the meeting and its technical aspects Develop soft skills to smoothly perform reviews SKILLS ADDRESSED : Prepare the interview and define the points to be discussed Use […]
Managing hybrid work
Schedule training Whether occasional or all the time, working remotely is today a fullfledged way of working. LEARNING OBJECTIVES Maintain commitment and performance in the office and away Become organised in the new flexible ways of working Cultivate quality of work life and avoid inappropriate behaviour SKILLS ADDRESSED Choose the right tools and communication methods […]
